Refund & Return Policy
30-Day Return Policy
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange.
Eligibility:
To qualify for a return:
- The item must be unused, in original packaging, and in the same condition as received.
- Proof of purchase is required.
Non-returnable items:
- Gift cards
- Items purchased on final sale
Return Process:
1 - Email us at support@crownfordco.com with your order number and reason for return.
2 - Our team will provide return instructions and the return address.
3 - Once the return is received and inspected, we’ll notify you of the refund status.
Refunds:
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
